Privacy Policy

RESEARCH SCIENCES LLC d/b/a MedClinic Partners ("Company," "we," "us," or "our") operates the website medclinicpartners.com and related services (collectively, the "Platform"). This Privacy Policy describes how we collect, use, disclose, and protect information submitted by or collected from users of the Platform.

This Platform is strictly B2B and is intended solely for licensed medical professionals, licensed pharmacies, and their authorized representatives. We do not knowingly collect information from or market to individual consumers or patients.

By accessing or using the Platform, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

1. Who We Are — Facilitation Only

RESEARCH SCIENCES LLC d/b/a MedClinic Partners is a B2B facilitation and matchmaking platform. We connect licensed medical clinics, practices, and pharmacies with FDA-registered, DEA-compliant, and cGMP-certified 503A and 503B compounding pharmacies and Research Use Only (RUO) product suppliers. We function similarly to a marketplace intermediary — like Expedia connecting travelers to airlines and hotels — and we do not:

• Manufacture, compound, dispense, or distribute pharmaceutical products;
• Take title to, possession of, or custody over any pharmaceutical or RUO product;
• Act as a pharmacy, wholesaler, distributor, or reseller of any regulated product;
• Provide medical advice, prescriptions, or clinical recommendations;
• Engage in the practice of medicine or pharmacy.

All transactions for pharmaceutical products occur directly between the licensed professional and the licensed compounding pharmacy or supplier. RESEARCH SCIENCES LLC is not a party to those transactions.

2. Information We Collect

2.1 Information You Provide

When you register, submit an inquiry, or apply for portal access, we may collect:

• Full name and professional title or role;
• Practice or clinic name and business address;
• Business email address and phone number;
• State(s) of licensure and practice;
• National Provider Identifier (NPI) number;
• DEA registration number (where applicable);
• Estimated monthly product demand or volume;
• Any other information you voluntarily submit through our forms.

2.2 Automatically Collected Information

When you visit the Platform, we may automatically collect:

• IP address and approximate geographic location;
• Browser type, operating system, and device identifiers;
• Pages visited, time spent, and navigation paths;
• Referring URLs and search terms;
• Cookies and similar tracking technologies (see Section 7).

2.3 SMS / Text Message Consent

If you provide your mobile phone number and opt in to receive SMS communications from us, you consent to receive text messages related to your portal application, account status, compliance updates, and service notifications. Standard message and data rates may apply.

• You may opt out at any time by replying STOP to any message.
• Reply HELP for assistance or contact us at [email protected].
• We do not share your mobile phone number with third parties for their own marketing purposes.
• Message frequency varies based on your account activity.

3. How We Use Your Information

We use the information we collect to:

• Verify your professional credentials and licensure status;
• Process and evaluate your portal access application;
• Facilitate introductions between your practice and qualified compounding pharmacies or RUO suppliers;
• Communicate with you about your account, application status, and available programs;
• Send SMS notifications and updates (if you have opted in);
• Comply with applicable federal and state laws and regulations;
• Improve the Platform and our services;
• Detect and prevent fraud, unauthorized access, or misuse;
• Enforce our Terms of Use and other agreements.

We do not use your information to market consumer products, sell your data to data brokers, or engage in profiling for consumer advertising purposes.

4. How We Share Your Information

4.1 With Compounding Pharmacies and Suppliers

The core function of the Platform is to connect you with licensed 503A/503B compounding pharmacies and RUO product suppliers. With your knowledge and for the purpose of facilitating that connection, we may share your professional contact information, licensure details, and stated product needs with those parties. We do not sell your information. Sharing occurs solely to facilitate the business relationship you are seeking.

4.2 Service Providers

We may share information with third-party vendors who assist us in operating the Platform, including cloud hosting providers, CRM systems, email delivery services, and analytics providers. These vendors are contractually prohibited from using your information for any purpose other than providing services to us.

4.3 Legal and Regulatory Compliance

We may disclose information when required by law, subpoena, court order, or regulatory authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of our assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on the Platform prior to such transfer.

4.5 No Sale of Personal Information

We do not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes.

5. RUO Products — Special Notice

Certain products accessible through the Platform are designated "Research Use Only" (RUO) and are not intended for use in diagnostic procedures or for administration to humans or animals. Access to RUO product information through the Platform requires a signed certification under penalty of perjury confirming that the requesting party is a licensed professional acquiring such products solely for lawful research purposes.

Information collected in connection with RUO product inquiries — including your professional credentials, NPI, DEA number, and stated research purpose — may be retained for compliance and audit purposes and may be disclosed to regulatory authorities upon lawful request.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. Portal application records and professional credential verifications may be retained for a minimum of five (5) years to satisfy regulatory and compliance requirements.

You may request deletion of your account and associated data by contacting us at [email protected]. Note that we may be required to retain certain records notwithstanding such a request.

7. Cookies and Analytics

We use cookies and similar technologies to operate and improve the Platform. This includes:

• Essential cookies — required for the Platform to function (session management, security);
• Analytics cookies — we use Google Analytics 4 (GA4) to understand how professionals use the Platform. GA4 data is aggregated and does not identify individual users by name;
• Marketing/retargeting cookies — we may use Google Tag Manager to deploy tags for B2B advertising on platforms such as Google Ads and LinkedIn. These are targeted at licensed medical professionals, not consumers.

You may manage cookie preferences through your browser settings. Disabling certain cookies may affect Platform functionality. We do not respond to "Do Not Track" browser signals at this time.

8. Security

We implement administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption, access controls, and regular security reviews.

No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify you as required by applicable law.

9. Your Rights and Choices

Depending on your state of residence, you may have the right to:

• Access the personal information we hold about you;
• Request correction of inaccurate information;
• Request deletion of your information (subject to legal retention requirements);
• Opt out of SMS communications by replying STOP;
• Opt out of marketing emails via the unsubscribe link in any email.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

10. Children's Privacy

The Platform is intended solely for licensed medical professionals and business entities. We do not knowingly collect information from individuals under the age of 18. If you believe a minor has submitted information through the Platform, contact us immediately at [email protected].

11. Third-Party Links

The Platform may contain links to third-party websites, including compounding pharmacy portals and regulatory resources. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before submitting any information.

12. Governing Law

This Privacy Policy is governed by the laws of the State of Wyoming, without regard to its conflict of law provisions. Any disputes arising under this Privacy Policy shall be resolved in accordance with our Terms of Use.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be communicated via email to registered portal users or via a notice on the Platform. Your continued use of the Platform after any changes constitutes acceptance of the updated Privacy Policy.

14. Contact Us

For questions, requests, or concerns regarding this Privacy Policy, contact: